How can we help you?
Find answers to common questions, learn how to get the most out of OnBox, and get support when you need it.
Browse by Category
Getting Started
Learn how to set up OnBox for your business
For Restaurants & Retailers
Everything about free safety seals and packaging
For Advertisers
Campaign setup, targeting, and analytics
Account & Billing
Manage your account, payments, and settings
Troubleshooting
Common issues and how to resolve them
API & Integrations
Technical documentation and developer resources
Getting Started with OnBox
Whether you're a restaurant looking to save on packaging or an advertiser wanting to reach real customers, we'll guide you through every step of the process.
1. Sign Up
Complete our simple onboarding form with your business details.
2. Receive Your Kit
Get your custom QR codes and optional OnBox packaging within 3-5 days.
3. Start Using
Replace your current seals with OnBox seals - no operational changes needed.
4. Track & Earn
Monitor your dashboard for scans, engagement, and earnings.
1. Contact Sales
Reach out to discuss your campaign goals and target audience.
2. Campaign Design
Our team creates custom creative and targeting strategy.
3. Launch & Monitor
Campaign goes live with real-time analytics and optimization.
4. Optimize & Scale
Continuous optimization based on performance data.
Frequently Asked Questions
Find quick answers to the most common questions about OnBox.